YourCareUniverse™ is how you control the world of change occurring throughout healthcare. It's about putting consumers and patients at the center of your organization's strategy. YourCareUniverse is how you execute critical strategies, build loyalty, trust and affect the behavior of the patient, the person and the population.
In the Universe, patients achieve better outcomes. People live healthier lives. The population becomes more engaged — with you.
At the center of this change is a focus on consumer behavior and the use of Consumer Relationship Management to transform your power to influence, engage and manage the populations you serve. YCU features robust technology and comprehensive provider tools that support a culture of proactive interaction between your organization and all the markets you serve.
Your hospital becomes the source of guidance and trust. Consumers embrace new virtual behaviors that allow you to better manage their needs and expectations, while maximizing your ability to implement cost controls.
Guidance interaction solutions enable you to be successful and achieve excellence by facilitating communication and the transmission of information between patients and providers. YourCareUniverse provides tools for secure asynchronous messaging, aggregation of data from wellness devices, access to a wealth of health content and the ability to track and navigate care of specific disease states.
YourCareHealth: provides patients and caregivers with online access to their Personal Health Records and tools to interact with their healthcare providers.
YourCareWellness: a consumer portal that facilitates the aggregation and management of wellness data and information.
YourCareNavigation: an intelligent, rules-based solution that guides patients through their care and wellness plans.
YourCareUniverse’s cloud-based platform lets you attack the future with instantly-shared best practices from hundreds of hospitals across the country. It gives you access to descriptive, prescriptive and predictive analytics at nine different levels. Integration becomes easy, smart, virtual and drives everyone into the logical chain of patient, provider and consumer interaction.
YourCareLink: a turnkey, cloud-based, interface engine and integration service that supports an organization’s independent data transmission and interface needs. Learn more about YourCareLink.
YourCareData: The single source of truth for patient data.
YourCareKnowledge: A knowledge base that allows clinicians to prescribe specific, multimedia patient education information and online learning tools.
YourCareAnalytics: A big data analytics solution for patient and community risk stratification of both clinical and financial metrics.
YourCareMessenger: An intelligent messaging engine that integrates across the entire YCU solution.
YourCareExchange: A solution that controls, manages and exchanges clinical patient information with HIEs and other provider systems.
YourCareCommunity: A Health Information Exchange. This platform is the framework for all applications or objects within YourCareUniverse.
This suite allows you to target specific patient profiles and customize messaging to the individual, using a Consumer Relationship Management System; seamlessly facilitates patient referrals between providers within your network; includes a provider portal to improve the physician experience and provides visibility into patterns happening within your organization via a reporting tool.
YourCareInteract: A solution that leverages YourCareAnalytics, and integrates Salesforce, to create concise marketing campaigns to a hospital’s patient population or community.
YourCareVisualize: A reporting tool that creates internal and external reporting and that can be used by hospital administrators and staff members.
YourCareReferral: A continuity of care solution that enables a physician or care team member to refer a patient to another provider, clinic or facility.
YourCareProvider: Interaction portal that facilitates communication between the physician, care team and patient.
YourCareTransfer: A solution that automates the process of transferring a patient between care settings.
YourCareSuccess is a comprehensive program that guides your entire organization through the Transformational Change process and provides customizable training and tools to communicate the benefits of YourCareUniverse to patients, consumers and staff.
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